ARTISAN Zero (Black/XL) [FX-ZR-SF-XL] FX Soft (Japan Import)

Shipping & Delivery Policy - The Ak Solutions LLC

At The Ak Solutions LLC, we prioritize timely and efficient delivery. Here's an overview of our shipping process:

Shipping Information

• Processing Time: Orders are processed within 1-2 business days (excluding weekends/holidays).
• Shipping Options:
  • Standard Shipping: 3-7 business days within the USA.
  • Express Shipping: 1-3 business days.
  • International Shipping: 7-14 business days, with customs handling delays possible.
• Shipping Costs: Calculated at checkout. Free standard shipping for US orders over $100.

Order Tracking

• Receive a tracking number via email after your order ships. Contact support@theaksolutions.com for any tracking issues.

Delivery Issues

• Report damaged or delivery issues within 48 hours. If marked as delivered but not received, check with your local post office or contact us for help.

International Orders

• Customs duties and taxes are the customer’s responsibility.

For returns, visit our Return & Refund Policy. Contact us at support@theaksolutions.com for further assistance.

Thank you for choosing The Ak Solutions LLC!